We now offer two optimized voice engines. LiveVoice is our new low-cost edition that delivers the same fidelity as SupremoVoice with only a brief delay when a conversation begins. SupremoVoice remains available for students that prioritise instant start times.

We calculate minutes dynamically from your current credit rates. Right now, LiveVoice uses 2 credits per minute, which means 100 credits deliver about 50 minutes of conversation (roughly 6.2 mock sessions at 8 minutes each). SupremoVoice uses 10 credits per minute, so 100 credits provide roughly 10 minutes (about 1.2 mock sessions). That is about 5–8× more mock time with LiveVoice for most learners.

No changes are required. LiveVoice runs on the exact same case evaluation and performance metrics as SupremoVoice, so your scoring, feedback, and analytics stay consistent across engines.

Credits power every AI-driven learning experience, from case simulations and diagnostic drills to interactive mentorship moments. Each interaction draws the credits shown in the plan details.

Upgrades or downgrades apply to the next billing cycle. You keep your current entitlements until the renewal date, and the new plan activates automatically once the next invoice is paid.

Your purchased credits stay in your account until you use them or close your subscription, so you can learn at the pace that suits you best.

Reach out within 7 days if something is off. We review refund requests based on credit usage and the specifics of your case to keep things fair for every learner.

Send us a note at support@talkingcases.ai and we will get back to you quickly.